Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.
1. How long will it take to get my order?
Currently, our production time is 5-7 business days. Then shipping will take about 5-7 business days, so you can receive your order in around 15 days
2. How much does the shipping cost?
If your over is lower than $49.99, you may need to pay $9.99 for shipping. Free shipping if your order over $49.99.
3. Do you ship internationally?
Yes, we gladly accept orders from all over the world. Our production time will be the same.
4. Where can I track my parcel?
When your order is shipped, you will receive a Shipping Confirmation email from us with your tracking number in it.
It's common that even when your parcel has been sent it will take 1-2 business days for the tracking information to update online. Don't worry if no updates are showing to begin with, check back in a few days, have any question please feel free to contact us ([email protected]).
5. Tracking says my parcel has been delivered but I've not received it?
Sometimes parcels can be accidentally delivered to a neighbours house next door or left at a customers local post office. If this incident unfortunately happens to you, please contact with local post office immediately to check the location of your parcel.
Please note our shipping partner are able to inform us of the exact whereabouts and time each parcel arrives at a destination. If the evidence shows that a parcel was delivered successfully, but the customer states otherwise, we will try out best to come to a mutual agreement.
The satisfaction of every customer is our number one priority, so in some cases we may be willing to re-ship your order again at our expense.